This is not an Avis owned rental, even thought I booked directly with Avis, when I went for pick up my wizard number was not valid and the rep at the counter simply stated they are not a direct Avis rental car agency. She also gave mis information about insurance , stating none of the credit cards would cover any insurance on their cars, which is not true. Counter lady was rude. pick up of the car , which was in very bad shape tire were nearly bald, there had been numerous dents and dings, front bumper had been struck as well, to the car none of which was marked on the slip they gave me that numerous shows locations of scratches and dents. I was also billed on a pending charge to my credit card the day of the pick up, and not the same as the contract dollar amount, first time in my many rentals down in St Thomas to have billing at the beginning. . It was also not billed under Avis but by a company called budget and this was never mentioned at pick up.
