Cheap Car Rentals in Utah

They did not have car for me

Need to let renters know if their drop off in another city, the hours of the proposed drop off site, especially if on a Sunday. The Malibu we had for almost 3 weeks was a good and economical vehicle.

Need better indication that this location is offstation from the airport. I had to take Uber both to and from airport. Extremely inconvenient when traveling with a large family. Van didn't get all that great fuel economy.

They let me reserve a car with my credit card, but refused to let me pick it up with that same card due to the bank I go through. If the bank is not accepted, the reservation shouldn't have gone through in the first place either.

The desk agent was very helpful. The 2 attendants at pick-up were also very friendly.

They rented me a car with damage on rear right side of bumper, when brake applied in highway speed the car was vibrating and too much road noise inside that car.

Car was not cleaned externally. Had dings dents and scratches all over it that were conveniently not shown in the photos the Layton Hertz took. Also, the car had a recall warning saying it may stall out while driving and to take it to the dealer if this happens. I called to share my concerns with the cleanliness and now safety of the vehicles that I paid nearly $300 for a one day rental for. For the pictures, the Hertz rental in Layton sent me pictures of the car not documenting any of the dents, scratches or damage already done to it. Thankfully, I took my own photos before driving it off the lot. When I explained to Marissa that it is frustrating and odd that the car wasn’t cleaned, she insisted the way clean every car and that the photos were taken the same day. She never once tried to be understanding or asked for my photos that I took versus the ones they took to understand the concern. She thought I was ridiculous for being concerned that a scam was being ran on me which I think is a reasonable concern considering the situation. When discussing the service light/warning she responded by telling me that ALL corollas stall while driving them and I shouldn’t be concerned. By this point I had absolutely no patience left and couldn’t even finish a sentence without marissa yelling and interrupting me all because she didn’t want to stop and try to underestand how this was simply NOT an acceptable vehicle to rent out in the condition it was in, nor was the customer (me) properly communicated with. I will never be renting from this hertz again and will be making sure everyone I know is aware of my experience to save them the hassle.

The staff were fantastic.

My flight was an hour and a half it took me 2 1/2 hours to get a car and once I got the car the tank was only full halfway I was charged for full tank of gas and your service was terrible the kiosk was closed we were sent to the garage while we were waiting in line for the at the garage the kiosk open and they said everybody had to go back up there we get up to the original kiosk and your printers went down. I will never use budget again! And I book all travel for my company. Too bad for you!

This is the 2nd time I have reserved a rental car for a road trip in the last 2 months. Both times, I requested, and reserved an ECONOMY car in the hopes to save money on gas. Both times, I was "Upgraded" to an SUV type vehicle. This last time, I was given a 2022 Toyota 4-Runner 4WD.......guess how many MPG's I got?? 17. The time before this, I was given a Chevy Equinox, which wasn't too bad. I did not have time to argue my point, so I have just gotten screwed each time. From now on, I will be calling prior to ensure I get what I reserved. Lesson learned.

My only issue was having a flat tire in an area far from an Alamo car place. I had to get it fixed myself.

Phenomenal value. Extremely friendly staff. Fast check in. Was easy to pick up the car. Easy drop off. They didnt mind/didn't make us feel bad for getting sand in the car. We took it up to Yellowstone so we were in and out of the van a lot and tracked dirt. They said no problem. Will definitely book with then again

Line was unforgivably slow to pick up the car. They did upgrade after I complained but I don’t think I’ll rent with Alamo again for risk of missing meetings due to their pick up process

Check in went smooth and fast, friendly staff.