Cheap Car Rentals in Houston

Great service and very friendly stuff

Very good, perfect !

Check in was fine however the car needed a wheel alignment. How could they rent out an unsuitable car?

Everything was perfect

Bobby from the Galleria branch in Houston did everything he could to ensure I have only a positive experience with Enterprise

The employees said the websites kept booking cars that were not there, so we all waited for our cars, some people over an hour. I only rented mine for 8 hours, so losing an hour and being charged for 24 was not a good experience. Nor are the rates you're charging now. And when I said yes to the insurance online, I was auto-charged for two days rather than one.

When I made the booking I was told I’d get a car. Well I then got a call that said that I wouldn’t get one till the afternoon instead of in the morning and I needed one for the morning specifically. I was told that I’d get a call later to update me on the status of a car and ended up not being called or updated and had to spend $200 on a Lyft to make my appointments. Ridiculous and poor service.

Nice experience from Hertz staff. Returning was hassle free. Overall great service.

great service, good pricec

Was issued a 'similar' sized vehicle that was smaller than the Nissan Rogue signed up for. I checked the dimensions, a Ford Escape has smaller interior than Nissan Rogue. You claim its the same, reality says smaller. Vehicle smelled like smoke when we got in. I understand you charge people extra if they smoke in the vehicle? Is this just to maximize profits? Cause your not cleaning them to get the smoke smell out from my experience.

Price of the car was good. Counter agent made a mistake on my booking and I had to drive back to the airport to get it fixed. There should be a contact number to the station instead of wasting gas and time for a situation that is the agents mistake.

Everything was great except the person who checked me in. He was extremely rude without any reason, as if I were not a customer who paid for the car. He was loud and with a scolding tone when I handed him my driver license and debit card. My driver license is broken from the top, so he started playing with it with his hand causing it to get worst. When I calmly asked him to just take the information without tampering with it, he said good luck if they allow you out of the lot. When he took my debit card, he told me about the security deposit in a demanding way, as if I didn’t use it before or I didn’t know the process. I kept my calm in order not to complicate things, I asked my kids to go sit at the back benches so they don’t have to witness his disrespectful manners, and I walked away to the lot after he finished the transaction without commenting. I understand he probably had a rough day, and I hope this is not the case every day because it affects sales of the organization in the long run. Except him, everything else went smooth.

Counter was closed, could not collect car, had to rent elsewhere

Everything could be better. I was forced to buy extra insurance for 700 usd which I didn’t need. Car is poor and the breaks have technical issues

Pick up line was over 100 people long!

I canceled my order, the representatives on the phone, could not understand me, they had no idea what a convertible was, a total run around, from start to finish, I’ll never use a bus again…. Hire people they can speak English.

Receipt never provided, No car in spot I was sent to and needed to return to counter

Excellent service