Cheap Car Rentals in Poinciana Park, Fort Lauderdale

When my flight was diverted to amTampa the customer service was able to switch my pick up City very quickly

It was a bit of a challenge finding a car that worked or wasn’t damaged. We went through three - first one engine light was on, so had to drive back, second wouldn’t start, third electronics didn’t work - seats didn’t move, couldn’t plug things in, other issues in dashboard. We finally settled on an SUV that was beautiful. But not even 30 min in to drive both tires on right side were low on air. I filled them up. But noticed a gradual decline throughout using the car. And had to fill them up again to bring the car back - but tire pressure was still low. I also prepaid for the car. They didn’t have my car type. So I had to upgrade - which should be free. But it wasn’t. The guy told it was only going to be $500 extra. Which I said ok. I received a bill for over $1000. The customer rep was very nice - but it was a bit of a gong show. Overall not sure I’d recommend.

I liked the knowledge and helpfulness of the staff. The business was amazing. Respectfully, Lori

The staff was not friendly at all at the budget offsite. They gave us a car with multiple warning lights on that we had to return for another car halfway to our destination. A total inconvenience!!!!

New vehicle, fully loaded, enjoyed the long term rental.

The pick up line was really long with very few representatives working. This was not a great experience especially after a long flight. Drop off was easy, but the price had a large difference.

Huge wait to get the car. Only 2 staff working. Once we got the car, we pulled out and it was defective. Had to go back and get another car. So the first part was frustrating. Once we left, car was great, and drop off was easy.

Horrible

Old fashioned pressure to buy more of everything beyond needed and what was contracted. A long walk. Friendly though.

Everything was great

Great service and it easy pickup and drop off

i believe our card was blocked initially bc Ace is from Puerto Rico. We had to call to authorize charges which caused significant delay. It might help if staff were alerted that some banks don't understand that Puerto Rico is part of the US.

They should verify the vehicle passenger window was not opening

I didn’t like the hidden fees which quickly added up to an expensive rental. They should be upfront about their so called additional fees which aren’t optional.

I entered in my information for a different drop off point and when I submitted my order, it just reverted back to where I was initially picking up the car because you dont have a drop off in maimi . At that point there was no way that I could get my money back so this was a complete waste of $165. We had to rent another car for $600 because of this bullshit